The award-winning and industry-experienced instructors provide students with an advanced degree that will be directly applicable to their individual professions and career goals.

Faculty Biographies

MSTCO faculty bring years of experience in both academe and industry to the program. Award-winning instructors as well as as published authors and researchers, they have not only earned credibility in the field of technical communication, but they are also extremely motivated to share their experiences with you. This motivation helps to create ideal student-faculty relationships that will help you succeed in Mercer's MSTCO program.

Dr. Helen Grady—Associate Professor and Chair, Department of Technical Communication

Dr. Grady is a Fellow of the Society for Technical Communication (STC) and the 2006 recipient of STC's Jay R. Gould Award for teaching excellence in technical communication. She managed a technical publications organization in the aerospace industry in Research Triangle Park, NC for 10 years before joining the Mercer faculty in 1991. She founded Mercer's Center for Excellence in Engineering Education, which provides training and support to faculty in teaching and technology-related issues. She is a 2002 Georgia Governor's Teaching Fellow and the recipient of the 2004 Vulcan Award for teaching excellence. She holds a BS (Hons) from Queen's University, Ontario, an MS from CUNY, and an EdD from Nova Southeastern University (Florida). For more information on Dr. Grady, please visit her website.

Dr. Marjorie T. Davis—Professor and Founding Chair, Department of Technical Communication 

Dr. Davis is a Fellow of the Society for Technical Communication. She holds a BS from Troy State University, an MA from the University of South Florida, and a PhD from the University of Mississippi. She is founding Chair of the Department of Technical Communication, and has held a number of administrative positions, including Associate Provost, within the university over a period of years. She is the 2002 recipient of STC's Jay R. Gould Award for teaching excellence in technical communication. For more information on Dr. Davis, please visit her website.



Dr. George F. Hayhoe—Professor, Department of Technical Communication, and Director, MSTCO

Dr. Hayhoe rejoined the Mercer faculty in August 2006 after two years at East Carolina University, a previous two years at Mercer, and 18 years working in industry. A Fellow of the Society for Technical Communication and 2012 recipient of the Jay R. Gould Award for teaching excellence in technical communication, he served as editor of the society's journal, Technical Communication, from 1996 to 2008. He is also a senior member of the Institute for Electrical and Electronics Engineers and the IEEE Professional Communication Society, and is a past president of that society. He led the People to People professional communication delegation to the People's Republic of China in 2002. For more information on Dr. Hayhoe, please visit his website.



Dr. Susan Codone—Associate Professor

Dr. Codone worked in both industry and academe before joining the Mercer faculty in 2002. At Raytheon Technical Services Company, she was manager of interactive media production, where she gained extensive experience in e-learning technology and design, and led successful proposals for multimillion-dollar contracts. She holds an MBA from the University of West Florida and a PhD in instructional design from the University of South Alabama. For more information on Dr. Codone, please visit her website.